How to Use Grab in Southeast Asia: Payment, Airport Pickup
Grab is a ride-hailing app operating in Singapore, Malaysia, Indonesia, Thailand, Vietnam, the Philippines, Cambodia and Myanmar. Fares are shown upfront before booking (excluding tolls and surcharges).
Official price
Opening hours
Available around the clock in Singapore (per Grab).
What's included
- Ride booking (car, taxi, premium, etc.)
- In-app safety features: emergency button, number masking, live trip sharing
How to buy and use
- Install the Grab app and verify your phone number before the trip.
- Choose payment: cash, credit/debit card or GrabPay (as offered in each country).
- At airports, follow in-app directions to the designated pickup point, e.g. Changi T1 Door 3 Basement 1 or Jewel Level 2 Bay 8; Da Nang International Arrival Terminal GrabCar Pickup Lane 1/2; Mactan-Cebu T2 South Wing Drop-off.
Good to know
- Advance booking is available for airport rides.
- Check terminal assignment with your airline — pickup points differ by terminal.
- Use in-app chat to contact the driver.
FAQ
Can I pay cash?
In Singapore, Grab lists cash, card and GrabPay as options.