Privacy policy
- farepage can be used without an account, and if you do not sign in as a member we do not collect personal information to use the site.
- Members (optional): signing in with your email gives member rates on hotel bookings. We keep your email address, sign-up and last sign-in time, whether the first-booking coupon was used, the booking numbers you made as a member, and your farepage points history (booking number, points, dates). Sign-in codes are sent through the email service Resend and stored only as a hashed value for 10 minutes. Your session is kept in a browser cookie for up to 90 days. Booking details (hotel, price) are not stored; they are fetched from Nuitee when you view them. You can delete your account at any time from My bookings; we then delete your email and booking links immediately (if the first-booking coupon was used, only an irreversible hash of the email is kept to prevent reuse).
- Server logs (IP address, user agent, requested URL) are kept for up to 90 days for security and abuse prevention, then deleted. The IP address and page of each visit are also sent to the operator’s internal alert channel (Telegram) for monitoring and are not stored on our server. The approximate location (country and city) shown in that alert is looked up on our own server with DB-IP data (IP Geolocation by DB-IP, CC BY 4.0) and is not sent elsewhere. The same lookup picks the departure city nearest to you for flight prices; only the resulting coordinates are used and nothing is stored. Your choice of departure city is kept only in your browser (local storage).
- When you click a partner link, we record the page, the link destination and the button label, with no IP address, cookie or identifier, to count which guides are useful. These records are kept for up to 1 year.
- We use no advertising trackers. Partner links (Trip.com, Expedia, Klook, Amazon and others) may set their own cookies once you leave farepage; their privacy policies apply.
- Hotel booking: when you book a hotel on farepage, your name, email and payment card are processed by Nuitée Travel Limited (Nuitee Connect / LiteAPI), the seller and merchant of record, under its privacy policy (https://liteapi.travel/privacy/). Card details are entered into its secure payment module and never pass through farepage servers. We send your name and email to it to make the booking and keep only the booking reference numbers (no name, email or card) for up to 1 year to help recover a booking. Your search and the booking in progress are kept only in your browser session.
- Flight booking (coming soon): passenger name, gender, date of birth, nationality, passport number, expiry and issuing country, plus contact email and phone, are passed to Nuitée Travel Limited (the seller and merchant of record), its ticketing partner and the airline to issue the ticket, and are handled under their privacy policies. Card details are entered into Nuitee’s secure payment module and never pass through farepage servers. farepage does not store passport details or names; we keep only booking reference numbers and amounts for up to 1 year to help recover a booking. The service is currently in test mode, so no real ticket is issued from the details entered.
- Travel checklist ticks are stored only in your browser (local storage) and never sent to our server.
- If you contact us by email, we keep the correspondence only as long as needed to answer.
- Questions: [email protected]